During checkout, you'll have the option to select the delivery method that best meets your needs.
Orders are processed for shipment after payment confirmation, typically within the following hours: Monday through Saturday, from 9:00 AM to 6:00 PM. Orders placed outside of these hours will be handled on the next business day.
Please note that shipments are not made on Saturdays, Sundays, or public holidays.
Once your order is placed, a confirmation email will be sent to you.
All orders are shipped from Munich, Germany, where our products are crafted.
"Will I be responsible for customs fees, duties, and taxes?"
Yes, depending on your country, your shipment may be subject to customs duties, taxes, or handling fees, which will be your responsibility. These charges are governed by the laws and regulations of your country, and DESIRE has no control over them, nor can we provide estimates, as they vary by location.
For further details, we recommend contacting your local customs office.
Please note that we cannot reimburse any duties or taxes incurred upon delivery. If necessary, your local postal service may reach out to you for additional information, such as a tax ID, to facilitate customs clearance.