A Note from Desire
At the moment, production and shipping times are
a little longer than usual due to important personal reasons.
For now, we’ve paused our express production option —
each piece will be crafted and shipped within
7–8 business days
Thank you for your patience and understanding —
your jewelry will still arrive with all the care, attention,
and love it always has
At the moment, production and shipping times are
a little longer than usual due to important personal reasons.
For now, we’ve paused our express production option —
each piece will be crafted and shipped within
7–8 business days
Thank you for your patience and understanding —
your jewelry will still arrive with all the care, attention,
and love it always has
Frequently Asked Question
At DESIRE, we primarily use high-quality materials: 925 Sterling Silver and 18K Gold plating. All our Sterling Silver pieces are available either with 18K Gold plating or rhodium plating in both silver and gold tones.
We also offer a stainless steel collection featuring gold and silver designs.
Each product description includes detailed information about the jewelry's material.
We also offer a stainless steel collection featuring gold and silver designs.
Each product description includes detailed information about the jewelry's material.
- Find a ring that fits you well and measure its inner diameter using a ruler or measuring tape.
- Use the table below to determine your ring size. If you’re between two sizes, opt for the larger one.
Since each DESIRE piece is handmade, there is no specific warranty period as it depends on the individual conditions of use.
The jewelry will not deform on its own during wear. So, the main rule is: don’t pull, bend, or try to break it. This applies to all jewelry.
Just wear your jewelry with love and care for it the same way — with love! We include a care guide and a special cleaning cloth with every order. It’s all for the sake of love!
If anything happens, feel free to reach out to us on Instagram or via email projectbydesire@desire.com. We’ll find a solution on a case-by-case basis.
The jewelry will not deform on its own during wear. So, the main rule is: don’t pull, bend, or try to break it. This applies to all jewelry.
Just wear your jewelry with love and care for it the same way — with love! We include a care guide and a special cleaning cloth with every order. It’s all for the sake of love!
If anything happens, feel free to reach out to us on Instagram or via email projectbydesire@desire.com. We’ll find a solution on a case-by-case basis.
DESIRE ships across Europe using DHL. Delivery typically takes 2-6 business days.
We offer a flat shipping rate across Europe — 6€ for shipping your jewelry with tracking number and free for all orders above 90€. We also provide an express shipping option, ensuring your handmade jewelry is dispatched within one to two days for an additional fee, which can be adjusted at checkout.
For shipping outside of Europe, please contact us, and we’ll assist you with your order.
At checkout, you can choose the delivery method that suits you best. Orders are processed after payment is confirmed, typically Monday to Saturday, from 9:00 AM to 6:00 PM. Orders placed outside these hours will be processed the next business day. We do not ship on weekends or public holidays.
A confirmation email will be sent after your order is placed. All orders ship from Munich, Germany, where our products are made.
You are responsible for any customs fees, duties, or taxes imposed by your country. These charges vary by location and are beyond our control. For specific details, contact your local customs office. We cannot reimburse any duties or taxes incurred. However, our competitive pricing often ensures that even with these fees, our designed handmade products remain reasonably priced.
more details
We offer a flat shipping rate across Europe — 6€ for shipping your jewelry with tracking number and free for all orders above 90€. We also provide an express shipping option, ensuring your handmade jewelry is dispatched within one to two days for an additional fee, which can be adjusted at checkout.
For shipping outside of Europe, please contact us, and we’ll assist you with your order.
At checkout, you can choose the delivery method that suits you best. Orders are processed after payment is confirmed, typically Monday to Saturday, from 9:00 AM to 6:00 PM. Orders placed outside these hours will be processed the next business day. We do not ship on weekends or public holidays.
A confirmation email will be sent after your order is placed. All orders ship from Munich, Germany, where our products are made.
You are responsible for any customs fees, duties, or taxes imposed by your country. These charges vary by location and are beyond our control. For specific details, contact your local customs office. We cannot reimburse any duties or taxes incurred. However, our competitive pricing often ensures that even with these fees, our designed handmade products remain reasonably priced.
more details
You can securely complete your purchase using Apple Pay, Card, or other payment methods via Stripe.
Additionally, you can use PayPal.
Cash on delivery payments are not accepted.
Additionally, you can use PayPal.
Cash on delivery payments are not accepted.
We deliver all jewelry in our signature DESIRE packaging, perfect for gifting. Each piece comes in a velvet pouch, ideal for storage and travel with your accessories.
If it's a gift, you can add a free personalized note.
If it's a gift, you can add a free personalized note.
You will receive an email from us once your order has been shipped, including the carrier’s information and a tracking link to monitor your delivery.
If you don’t see the email, please check your spam or promotions folder, and ensure you’re checking the email address used for the purchase.
If you don’t see the email, please check your spam or promotions folder, and ensure you’re checking the email address used for the purchase.
You can cancel or modify your order if it hasn't started processing. To do so, contact us on Instagram or via email at projectbydesire@desire.com with your order number and details of the changes or additions you want to make.
Every DESIRE piece is meticulously handcrafted, ensuring the highest quality, which is why manufacturing defects are virtually impossible. As a result, we do not typically offer returns or exchanges on our jewelry.
However, your satisfaction is our priority. If a piece doesn’t quite meet your expectations, we are happy to assist with a return, but an exchange isn’t possible.
To initiate, contact us on Instagram or via email at projectbydesire@desire.com. Our Customer Service team will guide you through the process.
You will need to send the package to the DESIRE office address. Please ensure the item is properly packaged and ready for shipment.
more details
However, your satisfaction is our priority. If a piece doesn’t quite meet your expectations, we are happy to assist with a return, but an exchange isn’t possible.
To initiate, contact us on Instagram or via email at projectbydesire@desire.com. Our Customer Service team will guide you through the process.
You will need to send the package to the DESIRE office address. Please ensure the item is properly packaged and ready for shipment.
more details
Currently, we only have an online store.
If you have questions about any of our products/purchase processes or any other issue, contact us on Instagram and we will provide you with all the information you need (photos, videos, measurements, etc.).
If you have questions about any of our products/purchase processes or any other issue, contact us on Instagram and we will provide you with all the information you need (photos, videos, measurements, etc.).